CUSTOMER SERVICE

all%20them%20bitchin%20guns_edited.jpg

CONTACT US

Have questions ?

 

They might be answered in our FAQ.
We tried to cover just about everything you need to know.

 

You can also email us at: defensiveresourcesks@outlook.com

or call us at: (316) 977-9299

You may also fill out the contact form provided below. 

Success! Message received.

 

FAQ

01

Where are you located?

 

Our address is 2727 W Pawnee Wichita, KS 67213.

 

We are on Pawnee and Meridian just a few blocks West of Meridian. We share the lot with Kwik Kar Rental. Once you enter the lot, go through the front door and the store is on the right hand side. 

03

Can you ship ammunition?

 

Unfortunately, we cannot ship ammunition since we are not authorized to do so. 

05

What is the process of getting a firearm shipped to me?

 

To start, you will need to contact us and let us know that there is a gun we have that you would like. This way we can pull it from our cases and make sure no one else buys it during the process of the transfer.

Once we receive payment for the firearm and shipping, We will get in touch with your local FFL holder and begin the process of transferring the firearm to them and having it shipped. 

SHIPPING IS A FLAT FEE OF $50

02

Do you do FFL transfers and how much do you charge?

Yes, we do FFL transfers for anyone. We charge $50 to do the transfer. Make sure you contact us and let us know you are having a firearm sent to us for you. This will prevent any confusion between all of our shipments and your gun. 

04

Do you ship firearms?

Yes, we do ship firearms. If you see a gun we have that you would like, call or email us to start the process of transferring and shipping the firearm to you. 

06

What is your return policy?

 

We accept returns on unused accessories within 30 days of the purchase. We DO NOT accept returns on firearms unless it is permitted by the owner regardless of if the purchase was in person or over the phone for an FFL Transfer.

 

ALL RETURNS WILL BE CHARGED A 20% RESTOCKING FEE. 

07

Do you carry holsters?

 

Unfortunately, we do not carry holsters since we are a small store and simply do not have the space to carry many accessories to begin with. Some of our guns that we have in stock come with a holster but we will not separate the holster from the gun. We recommend that you go online to find a holster that would better fit what kind of holster you would like.